Updated 5 June 2019

First Class NT Pty Ltd (“us”, “we”, or “our”) operates https://www.firstclasscommunications.com.au (“the Website”, “our Website”). This page informs you of our policies regarding the collection, use and disclosure of personal data we receive from users of our Website.

Your continued use of our Website will be regarded as acceptance of our practices around privacy and personal data. If you have any questions about how we handle user data and personal data, please contact us via email.

What personal information we collect and why we collect it

Information you explicitly give us

While using our Website, we may ask you to provide us with certain personally identifiable information (“personal data”) that can be used to contact or identify you. This information may include:

• Your name and email address when you contact us through our contact form.
• The personal data you provide us when you send us an email.

Log data

When you visit or browse our Website, we may collect information about your visit to our Website and your web browsing. This information may include:

• Your network routing information.
• Your Internet Protocol (IP) address used to connect your computer to the Internet and may identify your general geographic location or company.
• Your computer and connection information such as browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

We may collect this information as a part of log files as well as through the use of cookies. See the Cookies section below for more information.

In addition, we use third party services such as Google Analytics that collect, monitor and analyse this data. See “How third-party providers use cookies on our Website” below for more information.

How we use collected data

We use the personal data you enter on our Website to contact you in regard to an enquiry. We may also use this information to provide and improve the services we offer, including our Website.

We only retain collected information for as long as necessary to action your request. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We do not share any personally identifying information publicly or with third-parties, except when required to by law.

You are free to refuse our request for your personal data, with the understanding that we may be unable to provide you with your desired services.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many websites, we use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

How we use cookies

We use cookies for the following purposes:

• To enable certain functions
• To provide analytics
• To provide map data

Without these cookies, some features that enable our Website to be used easily will no longer be available.

How third-party providers use cookies on our Website

Google Analytics

We use Google Analytics to analyse the use of our Website. Google Analytics gathers information by means of cookies. Google Analytics cookies are used to collect anonymous information about how visitors use the website, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This information is used to create reports to help us improve our Website.

Detailed information about Google Analytics and its use of cookies is available at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Google’s Privacy Policy is available at: https://policies.google.com/privacy

A Google Analytics opt-out is available as a browser add-on for common web browsers, provided by Google. You will need to read and accept their Terms of Service before installing the add-on: https://tools.google.com/dlpage/gaoptout

Instagram Feed

We use an Instagram Feed plugin to display social media content on our website. As a result, our website makes requests to Instagram’s servers in order to get the data to populate the feed(s) and to display images and videos. These requests make your IP address visible to Instagram, who may use it in accordance with their data privacy policy: https://help.instagram.com/519522125107875

Managing cookies

If you don’t like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this, visit the help pages of your web browser.

Please note that if you block cookies, delete cookies or refuse to accept them, you may not be able to use all the features on our Website.

More information about cookies

You can learn more about cookies and how to manage them at the following third-party website: http://www.aboutcookies.org.uk/cookies

Embedded Content From Other Websites

Our Website may includes embedded content from time to time (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third-party Websites

Our Website provides links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these websites, and cannot accept responsibility or liability for their respective privacy policies.

Social Media Platforms

We maintain presences on social media platforms including Instagram, Facebook and YouTube. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.


The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time so you should check this Privacy Policy page periodically. Your continued use of the Website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.